We need to follow up on your emergency care. As soon as possible, make sure that our plan has been told about your emergency. You do not need to get approval or a referral first from your PCP. Call 911 for help or go to the nearest emergency room or hospital. If an out-of-network provider sends you a bill that you think we should pay, you should send the bill to us for processing and determination of liability at the address provided below: Emergency care or Urgent Care AgeWell New York Attention: Claims Department 1991 Marcus Ave, Suite M201 Lake Success, NY If you have a medical emergency get help as quickly as possible. If you obtain routine care from outof-network providers, neither Medicare nor AgeWell New York will be responsible for the costs. You must use network providers except in emergency or urgent care situations or for out-of-area renal dialysis or other services. Out-of-Network Providers AgeWell New York does not cover out of network services unless previously authorized by our Management team.
In some cases, you may get covered services from non-network providers. If you have been going to one network provider, you are not required to continue to go to that same provider. You may go to any of our network providers listed in this directory however, some services may require prior authorization. The network providers listed in this directory have agreed to provide you with your health care services. A Primary Care Provider (PCP) is a practitioner, such as an Internist or Nurse Practitioner, who gives you routine health care. Generally, you must get your health care services from your PCP. You will have to choose one of our network providers listed in this directory to be your Primary Care Provider (PCP). To get detailed information about your health care coverage, please see your Evidence of Coverage (EOC). v Total Number of Providers and Pharmacies within this Directory.v Primary Care Providers Hospitals Skilled Nursing Facilities Behavioral Health Providers Long-Term Services and Supports Ancillary Providers Section 3 Pharmacy Section Home Infusion Pharmacies Long-Term Care Pharmacies Long-Term Care Pharmacies Retail and Chain Pharmacies Alphabetical Index iiĤ Section 1 Introduction This directory provides a list of AgeWell New York s network providers. iii Emergency care or Urgent Care.iv What is the service area for AgeWell New York?.iv How do you find AgeWell New York providers in your area?.iv Section 2 List of Network Providers. iģ Table of Contents Section 1 Introduction.
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Assistance services for other languages are also available free of charge at the number above. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
ATTENTION: If you speak Spanish, language assistance services, free of charge, are available to you. Enrollment in AgeWell New York, LLC depends on contract renewal. TTY/TDD users should call AgeWell New York, LLC is a Health Maintenance Organization (HMO) plan with a Medicare contract and a Coordination of Benefits Agreement with New York State Department of Health. To access AgeWell New York s online provider directory, you can visit For any questions about the information contained in this directory, please call our Member Service Department at, 7 days a week from 8:00 am to 8:00 pm.
This directory provides a list of AgeWell New York s current network providers.
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LiveWell (HMO) CareWell (HMO SNP) FeelWell (HMO SNP) AgeWell New York Advantage Plus (HMO SNP) 2021 Provider and Pharmacy Directory This directory is current as of. Note: From April 1 to September 30 we may use alternative technologies on Weekends and Federal Holidays. An updated Provider Pharmacy Directory is located on our website at You may also call Member Services for updated provider information. For more recent information or other questions, please contact AgeWell New York Member Services at or TTY/TDD, 7 days a week from 8:00 am 8:00 pm or visit Changes to our network may occur during the benefit year. 1 2021 Provider and Pharmacy Directory Directorio de proveedores y farmacias Medicare Advantage with Prescription Drug (MAPD) Plans SUFFOLK COUNTY (CONDADO DE SUFFOLK) The Way to Age Well in New York This directory was updated on.
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